Track your order
Enter the order number from your confirmation to see what you ordered. For where it has got to, message us on Telegram — we answer there.
The phone digits are only needed if you are on a different device from the one you ordered on.
Where it has got to
Your order
Order number—
Placed—
Delivery—
Total—
This is your own copy of the order, kept in this browser. To hear where it has got to, message us — your order number goes with it.
Ask about this order
We could not find that order
Check the number against your confirmation. If you are on a different device
from the one you ordered on, add the last four digits of the phone number you
ordered with. Still nothing? Message us and we will look it up by hand.
What happens after you pay
-
1
Order submitted
Your details reach us the moment you finish checkout. -
2
Payment confirmed
We check the transfer in ABA and confirm on Telegram, usually within a few hours. -
3
Being made
Your piece is made by hand. Larger bouquets and frames take longer. -
4
Ready for delivery
We send you a photo before it leaves us. -
5
Completed
Delivered in Phnom Penh, sent to the province, or collected in person.
Stuck, or want to check something?
Message @l_e_A_p_p
Cannot find your order number? Send us the name and phone number you ordered with and we will look it up.